Frequently Asked Questions

We currently ship to the United Arab Emirates (UAE), Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain.
Estimated delivery time for all GCC countries: 10–12 business days.
Yes. A tracking number will be sent to you once your order has been shipped.
No. We do not offer returns or refunds. However, eligible items may be exchanged within 7 days of delivery, subject to our Exchange Policy.
Please contact us within 48 hours of receiving your order, along with photos of the item. We'll resolve the issue as quickly as possible.
We accept secure online payment methods available during checkout.
You can contact us via our email or by using the Contact Us page.