Exchange Policy
At Cinderella Fashion, customer satisfaction is important to us. We currently o er Exchange Only and do not provide refunds.
Exchange Eligibility
You may request an exchange within 7 days of receiving your order.
To be eligible for an exchange, the item must:
- Be unused and unworn.
- Have all original tags attached.
- Be returned in its original packaging.
- Be in resalable condition.
- Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product.
Non-Exchangeable Items
The following items cannot be exchanged:
- Sale or Clearance items.
- Customized or personalized products.
- Items damaged due to misuse or improper care.
Exchange Process
Once your returned item has been inspected and approved, we will ship the replacement item as soon as possible.
Please Note: We do not o er cash refunds. Exchanges are subject to product availabilit